Subscriptions

Included in the subscription

• Custom look & feel

  Adapt the chat's look & feel to your own graphical profile

• Canned answers

  Does the same question show up again and again? With canned answers you'll have your answer ready in no time.

• See customer activity

  See which page the customer is currently at when they chat with you.

• Statistics

  Get insights into the activity in your chat. Number of chats, response times, types of issues: everything is available both directly in the service and through monthly e-mail reports.

• Success Program

  You get a Success Manager from Kundo that help you with setup, goal analysis, contionous follow up and education. We help you succeed.

Included in the subscription

• Custom look & feel

  Adapt the forum's look & feel to your own graphical profile

• Custom categories

  Create an unlimited number of forum categories based on your business needs

• Custom domain

  Access your forum in a custom subdomain. E.g. "forum.company.com"

• Multiple languages

  Choose between Swedish, Norwegian, Danish, Finish, German, English, Dutch, Polish, Spanish. Kundo Forum can also be translated to other languages.

• Protected forums

  Create forums that require login for your end users, e.g. for internal forums or members-only forums.

• Integrations

  Integrate the forum with your own internal systems.

• Custom statistics

  Get insights into the activity in your forum. Response times, page views, monthly reports, and much more. The monthly reports can be adapted to your own needs.

• Success Program

  You get a Success Manager from Kundo that help you with setup, goal analysis, contionous follow up and education. We help you succeed.

Included in the subscription

• Custom look & feel

  Adapt the the look & feel of your knowledge base to your own graphical profile

• Statistics

  Connect to Google Analytics (or your own statistics tool) and get insights into the activity in your knowledge base. User votes help you prioritize where updates should be focused.

• Custom categories

  Create an unlimited number of knowledge base categories based on your business needs

• Internal knowledge bases

  Create knowledge bases that require login, for instance when you need a knowledge base for internal use or for a specific customer segment

• Custom domain

  Access your knowledge base on a custom subdomain. E.g. "kb.company.com"

• Multiple languages

  Choose between Swedish, Norwegian, Danish, Finish, German, English, Dutch, Polish, Spanish. Kundo Knowledge can also be translated to other languages.

• Success program

  You get a Success Manager from Kundo that help you with setup, goal analysis, contionous follow up and education. We help you succeed.

Included in the subscription

• Collaboration tools

  Assignment, follow up, and reminders. See who works with what at a glance.

• Canned answers

  Does the same question show up again and again? With canned answers you'll have your answer ready in no time.

• Custom statistics

  Get insights into the activity in your inbox. Response times, page views, monthly reports, and much more. The monthly reports can be adapted to your own needs.

• Multiple languages

  Choose between Swedish, Norwegian, Danish, Finish, German, English, Dutch, Polish, Spanish. Kundo Mail can also be translated to other languages.

• Success program

  You get a Success Manager from Kundo that help you with setup, goal analysis, contionous follow up and education. We help you succeed.