Kundo Chat
Included in the subscription
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Custom look & feel
Adapt the chat's look & feel to your own graphical profile
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Canned answers
Does the same question show up again and again? With canned answers you'll have your answer ready in no time.
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See customer activity
See which page the customer is currently at when they chat with you.
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Statistics
Get insights into the activity in your chat. Number of chats, response times, types of issues: everything is available both directly in the service and through monthly e-mail reports.
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Success Program
You get a Success Manager from Kundo that help you with setup, goal analysis, contionous follow up and education. We help you succeed.
Kundo Forum
Included in the subscription
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Custom look & feel
Adapt the forum's look & feel to your own graphical profile
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Custom categories
Create an unlimited number of forum categories based on your business needs
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Custom domain
Access your forum in a custom subdomain. E.g. "forum.company.com"
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Multiple languages
Choose between Swedish, Norwegian, Danish, Finish, German, English, Dutch, Polish, Spanish. Kundo Forum can also be translated to other languages.
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Protected forums
Create forums that require login for your end users, e.g. for internal forums or members-only forums.
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Integrations
Integrate the forum with your own internal systems.
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Custom statistics
Get insights into the activity in your forum. Response times, page views, monthly reports, and much more. The monthly reports can be adapted to your own needs.
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Success Program
You get a Success Manager from Kundo that help you with setup, goal analysis, contionous follow up and education. We help you succeed.
Kundo Knowledge
Included in the subscription
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Custom look & feel
Adapt the the look & feel of your knowledge base to your own graphical profile
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Statistics
Connect to Google Analytics (or your own statistics tool) and get insights into the activity in your knowledge base. User votes help you prioritize where updates should be focused.
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Custom categories
Create an unlimited number of knowledge base categories based on your business needs
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Internal knowledge bases
Create knowledge bases that require login, for instance when you need a knowledge base for internal use or for a specific customer segment
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Custom domain
Access your knowledge base on a custom subdomain. E.g. "kb.company.com"
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Multiple languages
Choose between Swedish, Norwegian, Danish, Finish, German, English, Dutch, Polish, Spanish. Kundo Knowledge can also be translated to other languages.
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Success program
You get a Success Manager from Kundo that help you with setup, goal analysis, contionous follow up and education. We help you succeed.
Kundo Mail
Included in the subscription
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Collaboration tools
Assignment, follow up, and reminders. See who works with what at a glance.
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Canned answers
Does the same question show up again and again? With canned answers you'll have your answer ready in no time.
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Custom statistics
Get insights into the activity in your inbox. Response times, page views, monthly reports, and much more. The monthly reports can be adapted to your own needs.
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Multiple languages
Choose between Swedish, Norwegian, Danish, Finish, German, English, Dutch, Polish, Spanish. Kundo Mail can also be translated to other languages.
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Success program
You get a Success Manager from Kundo that help you with setup, goal analysis, contionous follow up and education. We help you succeed.