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[PC] How to resolve 'Access Violation' crashes

Please note that these solutions are intended for players who are experiencing a certain kind of crash, called an Access Violation. Fatshark Support will be able to confirm which particular crash you're experiencing with a crash report.

Potential Cause: Minimum Requirements

If your PC does not meet the minimum requirements for Vermintide 2, this may result in crashes. Please ensure your PC meets the minimum requirements listed below:
  • Requires a 64-bit processor and operating system
  • OS: 64-bit Windows 7, 64-bit Windows 8 (8.1) or 64-bit Windows 10
  • Processor: Intel Core i5-2300 @ 2.80 GHz / AMD FX-4350 @ 4.2 GHz
  • Memory: 6 GB RAM
  • Graphics: NVIDIA GeForce GTX 460 or AMD Radeon HD 5870
  • DirectX: Version 11
  • Network: Broadband Internet connection
  • Storage: 65 GB available space

Potential Cause: Missing Game Files

As with any crashes, we recommend Verifying the Integrity of Game Files via Steam before attempting any other solutions:

1. Right-click Vermintide 2 in your Steam library sidebar
2. Select 'Properties'
3. Select the 'Local Files' tab
4. Select the 'Verify the Integrity of Game Files' button
5. When complete, close and reopen Steam

Potential Cause: Visual C++ Redistributables

Reinstalling the Visual C++ 2015 Redistributables may resolve your crashes. Please uninstall the existing version (important!), reboot your PC and reinstall from the Microsoft website: 

Potential Cause: Background Applications

Occasionally, Access Violation crashes are a result of a conflict with a background application. We recommend disabling any overlays or hooks such as RivaTuner, ShadowPlay, Fraps, ReShade and AMD Chill.

A Selective Startup can also help diagnose whether a background application is resulting in your Access Violation crashes. This can be performed by:

1. Press the Windows key
2. Type 'msconfig' and select 'System Configuration'
3. On the 'General' tab, select 'Selective Startup'
4. Deselect 'Load startup Items'
5. Reboot your PC

If the crashes no longer occur after having performed the Selective Startup, try re-introducing your programs one-by-one to determine which is causing your crashes.

Potential Cause: Outdated or Faulty Drivers

Please ensure your GPU drivers are up-to-date. When updating your drivers, please perform a clean installation ensuring all previous versions have been removed - this is particularly important if you’ve changed your GPU at any point.

If your crashes have arisen after a specific driver update, you may need to roll back your drivers to an older version.

Potential Cause: Faulty RAM

Sometimes, Access Violation crashes may occur as a result of a problem with your RAM. We recommend running the Windows Memory Diagnostic utility which will highlight any issues.

Potential Cause: Corrupted Windows Files

The Windows System File Checker will repair any Microsoft DLLs that may be preventing Vermintide 2 from playing correctly. This can be done by:

1. Launch the 'Command Prompt' as an administrator
2. If prompted for an administrator password or confirmation, enter the password or select 'Allow'
3. Enter 'sfc /scannow' (excluding quotation marks)

Potential Cause: Overclocked Components

Overclocked PC components can occasionally result in Access Violation crashes. Try disabling any overclocks and seeing if the issue persists.

Potential Cause: DirectX

If playing Vermintide 2 and on Windows 10, switching your DirectX version within the launcher may benefit you.

Potential Cause: Worker Threads 

Got a meaty CPU? Try lowering your 'Worker Thread' count to 6 within the launcher.

Potential Cause: In-Game VoIP

In-Game VoIP has been known to produce Access Violations on rare occasions. If disabling the In-Game VoIP has resolved your crashes, please let us know so we can investigate the matter.
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